About Us


Thank you for visiting our store. My name is Russ Countess, and we began our engraving business began in 2001, but in 2015, Time and Again by Russ became my full-time job providing a variety of personalized gift items.

My wife, Natalie, efficiently handles bookkeeping, deliveries, stock, and keeps everyone on track. We have four family members who work with us . They assist with our online sales, social media, brick and mortar locations, spreadsheets, and more. Amazing co-workers also help in production and shipping. They are all lifesavers and a great blessing to our business.

Faith, family and friends hold us together!